January 6, 2009
Banner ads will be the new junk mail. More and more, reputable companies won’t be buying up the space around the Web sites you visit. Clicking these ads will become less and less legitimate as brands will endeavor to do things that add more value to you in the social-media and customer-service space.

Colleen DeCourcy, chief digital officer at Omnicom’s TBWA (via WSJ)

Yes, oh God, yes, please.

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